Returns
If you need assistance with a purchase from kirklandshomestore.com, contact customer service to discuss the return conditions applicable to your order.
Return Conditions
The return period, eligibility requirements, return shipping costs, and any product-specific restrictions must be disclosed before purchase.
For a change-of-mind return, the item may need to be unused, complete, and suitable for resale, according to the conditions presented when you purchased it.
Any restrictions involving customized, assembled, or other specially identified items must be clearly disclosed and legally permitted. They do not remove mandatory rights concerning defective or incorrectly supplied goods.
Arranging a Return
Provide your order number, identify the item, and explain your request.
Obtain return instructions and the correct address before shipping. Large furniture and storage units may require a coordinated collection rather than a standard parcel return.
Any applicable return transportation charge or restocking fee must be properly disclosed and permitted by law.
Damaged or Incomplete Products
Contact us promptly if an item is damaged, defective, missing parts, or different from your order. Photos can assist when available.
We will explain the appropriate remedy and any necessary return arrangements.
Refunds
When a refund is due, we will confirm the amount and process it through the original payment method unless another suitable arrangement is agreed.
Bank posting times may vary. Applicable legal refund requirements take precedence over commercial return conditions.
